Maintenance coordination without the chaos.
Grounda helps property managers coordinate tenants and vendors through one structured maintenance workflow — from issue submission through vendor dispatch, scheduling, repair tracking, verification, and closeout.
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How Grounda works
One structured workflow from request to closeout — every step tracked.
Tenant reports issue
Tenant submits a maintenance request with photos and details.
Grounda identifies eligible vendors
The system ranks vendors by trade, proximity, availability, and capacity.
Vendor receives job offer
Eligible vendors are contacted sequentially with a secure one-click offer.
Vendor accepts
The first eligible vendor to accept is assigned to the job.
Tenant chooses appointment
The tenant selects an appointment slot from the vendor's available times.
Vendor performs repair
The vendor executes the repair, tracking progress through the lifecycle.
Tenant verifies completion
The tenant confirms the repair is complete or reports an issue.
PM closes job
The property manager reviews and closes the work order.
Built for coordinated maintenance
Every part of the maintenance workflow, connected.
Centralized intake
All maintenance requests in one place — photos, descriptions, and tenant availability captured upfront.
Vendor matching
Grounda ranks vendors by trade, service radius, proximity, availability, and organizational relationships.
Sequential dispatch
Vendors receive offers one at a time, reducing conflicts and giving each vendor a fair chance to respond.
Coordinated scheduling
Tenants choose from real availability windows — no back-and-forth phone calls.
Repair tracking
Every step — en route, checked in, in progress, paused, waiting on parts — is tracked and timestamped.
Verification & closeout
Tenants verify completion. PMs close with full audit history and completion evidence.
Ready to coordinate maintenance without the chaos?
See how Grounda can streamline your maintenance workflow.